FAQs
Quick answer
SuperBox S7 series ordering and product questions are answered on this page. The current lineup sold by the official store is: S7 Ultra $449.00 (128GB), S7 Max $399.00 (64GB), and S7 Pro $359.00 (32GB). All three models ship with Android 12 and support up to 6K video output. Every order from this store includes a 30-day return window and a 1-year warranty. The current price on each product page always applies.
| Model | Price (USD) | Storage | Operating system | Video output |
|---|---|---|---|---|
| SuperBox S7 Ultra | $449.00 | 128GB | Android 12 | Up to 6K |
| SuperBox S7 Max | $399.00 | 64GB | Android 12 | Up to 6K |
| SuperBox S7 Pro | $359.00 | 32GB | Android 12 | Up to 6K |
Limitations: The table reflects the retail configuration sold by this official store as of the date shown. Return and warranty terms are described in detail on the Refund and Returns Policy page, which governs your order. The answers below are general guidance and do not override the product description on each product page.
Official SuperBox Store Team · Last updated: September 7, 2026
What is a SuperBox?
SuperBox is a high-performance streaming device that turns any TV with an HDMI port into a complete entertainment hub. Stream movies, live sports, TV shows, and use thousands of apps — all without a monthly subscription. It supports up to 6K resolution and includes voice control for effortless navigation.
What makes SuperBox different from other streaming devices?
Three things set SuperBox apart:
- Zero monthly fees — Pay once, stream forever. No subscriptions, no hidden costs.
- No content restrictions — Access thousands of apps including Netflix, YouTube, Disney+, HBO Max, and many more. Plus live sports, international channels, and premium content.
- Powerful hardware — Up to 128GB storage, WiFi 6, 4GB RAM, and 6K support. This isn’t a stick — it’s a full-powered entertainment computer.
How fast is shipping?
Every order includes free expedited shipping to all 50 U.S. states. Orders placed before 2 PM EST on business days ship the same day. Delivery typically takes 3-7 business days. You’ll receive a tracking number by email as soon as your package ships.
Do you ship internationally?
Currently, we only ship to addresses within the United States.
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied, return your SuperBox within 30 days of delivery for a full refund. The device must be in like-new condition with all original accessories and packaging. We provide a prepaid return label — no restocking fees.
Is there a warranty?
Yes. Every SuperBox comes with a 1-year full coverage warranty against hardware defects. If your device has any manufacturing defect within the first year, we’ll replace it at no cost. Simply contact our support team.
Does SuperBox support 6K streaming?
Yes. All S6 and S7 series SuperBox devices support up to 6K Ultra HD resolution at 60fps. You’ll enjoy richer colors, sharper details, and a truly cinematic experience on any 6K or 4K TV.
Is SuperBox compatible with any TV?
SuperBox works with any TV that has an HDMI input — which is virtually every TV made in the last 15 years. It also supports Bluetooth 5.0/5.2 for wireless headphones and accessories.
What’s in the box?
Every SuperBox comes with everything you need: the streaming device, a voice remote control (backlit on S7 Ultra and S7 Max), HDMI cable, power adapter and cable, and a quick start guide. No extra purchases required — just plug in and start streaming.
Do I need a fast internet connection?
For the best experience, we recommend a broadband connection of at least 10 Mbps for 4K streaming and 25 Mbps for 6K content. SuperBox works with both WiFi and wired Ethernet connections.
Where can I buy a SuperBox?
You’re on the official SuperBox store right now — superboxshop.vip is the only place to buy authorized SuperBox devices online.
How do I contact support?
We’re here to help! Reach us via email at support@superboxshop.vip or click the WhatsApp button on any page. Our US-based support team typically responds within a few hours during business hours.
Is my payment secure?
Absolutely. We use industry-standard SSL encryption and partner with leading payment processors to ensure your payment information is always protected. We accept all major credit cards and local wallet payments.
