terms-of-service
Terms of Service
Last updated: July 30, 2026
Welcome to SuperBox Shop (“we,” “us,” or “our”). By accessing or using our website superboxshop.vip and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
1. Products & Orders
We sell Android TV streaming devices (hardware only).
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock unavailability.
You will receive an order confirmation email after purchase. This confirmation does not constitute our acceptance of your order.
All prices are in USD and do not include applicable taxes or duties, which are the buyer’s responsibility.
2. Payment & Billing
We accept major credit cards and other payment methods displayed at checkout.
You agree to provide accurate and complete billing information.
We reserve the right to verify payment before shipping.
If payment is declined or appears fraudulent, we may cancel your order without prior notice.
3. Shipping & Delivery
Orders are shipped from our US warehouses (California / Texas).
Estimated delivery times are for reference only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or incorrect shipping addresses provided by the buyer.
It is your responsibility to ensure the shipping address is correct and complete.
4. Returns & Refunds
30-Day Return Policy: Unopened, unused products may be returned within 30 days of delivery for a full refund, excluding shipping costs.
Opened items are eligible for exchange only if defective.
To initiate a return, please contact our support team first. Do not send items back without authorization.
Refunds are processed to the original payment method within 2–7 business days after we receive and inspect the returned item.
Shipping costs are non-refundable unless the return is due to our error (wrong item, defective on arrival).
5. Warranty
All SuperBox devices come with a 1-year limited warranty against manufacturing defects from the date of purchase.
This warranty does not cover: physical damage, water damage, unauthorized modifications, firmware tampering, or normal wear and tear.
Our sole obligation under this warranty is, at our option, to repair or replace the defective product.
This warranty gives you specific legal rights; you may also have other rights under applicable law.
6. Use of Products
Our devices are hardware products intended for personal, non-commercial use.
You agree not to use the product for any illegal purpose, including but not limited to copyright infringement, piracy, or unauthorized access to content.
You are solely responsible for the content you access through the device. We do not host or control any third-party apps, streams, or content.
You may not reverse-engineer, modify, or resell the device’s firmware or software.
7. Intellectual Property
All content on this website — including logos, text, images, and product descriptions — is the property of SuperBox Shop and is protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any website content without our written permission.
“SuperBox” is a trademark of its respective owner. This site is an authorized retailer.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use.
Our total liability for any claim arising from your purchase or use of our products shall not exceed the amount you actually paid for the product.
Some states do not allow the exclusion of implied warranties or limitation of liability, so this limitation may not apply to you.
9. Disclaimer of Warranties
Our products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not warrant that the product will meet your individual needs.
To the extent we cannot disclaim warranties under applicable law, the duration of any implied warranty is limited to the warranty period stated above.
10. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting to the website.
Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.
12. Governing Law
These Terms of Service are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Any disputes arising from these terms shall be resolved in the state or federal courts located in Delaware.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
19303036431.kj@gmail.com